Terms & Conditions

These Terms & Conditions apply to all orders placed with the  Grateful Pain  company.

We DO NOT condone nor endorse non consensual activities. The person(s) using any of the items we sell, rent, loan, or demonstrate are solely responsible for their use. The products sold on www.gratefulpain.co.uk are sold for novelty, prop, educational and collectible purposes only. We are not responsible for any occurrences or injuries arising or resulting from the actual use of any items sold.

The content, information, products offered provided by Grateful Pain, is voluntary and solely at your own risk and responsibility.

By placing an order with us, you confirm that you are over 18 years old and are legally capable of entering into binding contracts. We reserve the right at our sole discretion not to accept any order.

  • All items are subject to availability
  • We reserve the right to alter specifications at any time without notice.
  • We will require payment of the price for the Goods in full before we dispatch them.
  • Product descriptions are a guide only.
  • We shall have no liability to pay any money to you by way of compensation other than any refund to the value of the goods supplied.
  • The company will not accept any claims in respect of damage. Arising after delivery or in the process of installation.
  • Bespoke items can not be returned or canceled.
  • Colours displayed on the web site may differ to real life due to the settings on the monitor or device viewed on.

Cookie & Privacy Policy

What is a Cookie?

A cookie is data stored by a website in a browser, which is sent back to the website by the browser. They are a way for websites to remember things and are used for both functional reasons and tracking reasons.

What are functional reasons for using a Cookie?

Some websites need to use cookies so they work. An essential functional (or strictly necessary) cookie enable you to navigate a website and use it’s features. Without these cookies functions like logging into your account, creating a shopping basket and search facilities wouldn’t work.

What are the tracking reasons for using a Cookie?

Some companies use tracking or performance cookies to find out how people are using their website. The most common cookies used for this purpose are Google Analytics cookies. The information is used for a variety of reasons, including:
Finding out how many people visit a site to make sure the bandwidth you have can cope with the number of visitors you expect to get.
Finding out which web browsers and devices people are using to make sure their website is suitable for a majority of users.
Understanding how people use the website to make improvements for website users and resolve any problems quickly.
Some companies use this information for marketing and revenue purposes. e.g. telling potential advertisers how many people visit their website or using it to develop their own advertising and marketing campaigns.

Are cookies dangerous?

No. The concerns about cookies are to do with privacy.

We have listed all four categories for your information.

1. Strictly necessary cookies

These cookies are essential in order to enable you to move around the website. Further more giving you the ability to use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

NB these cookies enable services you have specifically asked for.

2. Performance cookies

These cookies collect information about how visitors use a website. For instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is anonymous. Resulting  in improvements to how a website works.

NB: these cookies collect anonymous information on the pages visited.

3. Functionality cookies

These cookies allow the website to remember choices you make. (such as your user name, language or the region you are in) consequently providing an enhanced, more personal features.

These cookies can also be used to remember changes you have made to web pages. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

NB: these cookies remember choices you make to improve your experience.

4. Targeting cookies or advertising cookies
Notice for users

Cookies are used to deliver adverts more relevant to you and your interests. As a result limit the number of times you see an advertisement. Consequently placed by advertising networks with the website operator’s permission. As a result remembering that you have visited a website and this information is shared with other organisations such as advertisers.

NB these cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.